Stallholder application
Please complete the form below
STALLHOLDER GUIDELINES
Guidelines for Maker’s Market
Product Guidelines:
Any work that has been created using generative AI is prohibited, including, but not limited to: artworks, stickers, posters, or marketing materials.
All handmade products for sale must be made by the smallholder or sold on behalf of another artist or maker with good reason.
It is the responsibility of stallholders to ensure their products comply with the relevant safety and labelling standards for their items. D’faces takes no responsibility for products/stallholders who fail to comply with standards and regulations.
Stallholders are not permitted to sell offensive, illegal, prohibited, counterfeit or unauthorised goods including goods bearing trademarks for which the stallholder does not have a licence to sell. It is the stallholders responsibility to ensure that the products they are making do not infringe on any third party rights, including the Intellectual Property rights of other stallholders and businesses.
Applications, Attendance, and Payments:
Acceptance of stallholders for participation in events is at the sole discretion of D’faces. D’faces reserves the right to reject applications and not enter into correspondence or otherwise explain further.
All stallholders will be informed in writing of their stall allocations, bump in time and location one week prior to market. All stall allocations are final.
Successful applicants will have 7 days to make payment of stall fees upon notification of acceptance to the market and issue of invoice which will occur at the time of acceptance.
Once your stall offer is accepted and paid for, should you cancel six (2) or more weeks prior to the market date for which you have been accepted, you will be entitled to a 50% refund of your stall fee.
Cancellations received within six (2) weeks or less, prior to the specified market date for which you have been accepted, are non-refundable.
Stalls and Staffing:
Stallholders bump-in and set up during the two hours prior to market opening time, and must be ready to trade by market opening. Pack up and bump-out must be completed within one hour of market closing.
Stallholders must comply with instructions provided by all market staff on the day.
D’faces take no responsibility for the weather. Please come prepared for all weather conditions.
Stallholders placed in outer perimeters of rooms may fix or adhere light materials to walls, so long as no damage is incurred. Additionally, stallholders are responsible for any damages they incur to our venue.
All stallholders should cover tables with tablecloths. Items not on display for the purpose of selling must be out of sight. Tablecloths must not be a tripping hazard (i.e. tucked so out of walkways). It is the smallholder’s responsibility to keep stall area tidy and presentable.
If power is required, it is the stallholders’ responsibility to ensure that all leads and electrical equipment are tagged and tested in compliance with workplace laws and regulations.
All outdoor stallholders must provide their own gazebo. All gazebos are to be weighted down using appropriate weights prior to commencement of trade.
Stallholder displays and materials must stay within their assigned stall space.
Stallholders may supply their own set up for the market including tables and chairs, or can use D’faces furniture. If you are NOT supplying your own tables and chairs, management must be informed upon the acceptance of your offer.
Stall Operation:
Stallholders agree to trade for the entire duration of the market event they have accepted to participate in.
Competitions, raffles or giveaways are welcome.
Stallholders are responsible for the area of their stall and surrounds and must leave the area clean and tidy.
All stallholders must be respectful and considerate of their neighbouring stallholders, their spaces and any shared areas.
It is the responsibility of the stallholder to trade in accordance with Market, State and Local Council regulations.
Stalls must not commence pack up prior to the advertised closing time.
All stallholders are responsible for the removal of their own rubbish and must leave their allocated space in the condition it was found prior to bump-in.
All stallholders must provide their own public liability insurance to the amount of $10 million. Should stallholders not have their own public liability insurance, stallholders must pay a $30 membership fee to operate under the D’faces insurance. Stallholders must have provided a copy of their PLI compliance certificate with them prior to the event.
Stallholders must not at any time insult or intimidate anyone including other stallholders, customers, visitors and staff. Failure to comply may result in the immediate closure of your stall and you will be prohibited from trading at the next or any future events. You must not engage in any conduct which is disruptive or inconsistent with the purpose of D’faces. This includes but is not limited to online bullying, engaging in false claims in online reviews or slander of D’faces, our stallholders, our venues or our staff.
Other Information:
Images of stallholders and stallholder products may be used as promotional material by D’faces for media and publicity purposes. By applying to be a stallholder at the market you are agreeing to images of both yourself and your products being captured and then used through promotions both online and digital.
Images supplied by stallholders may be used as promotional material by D’faces for media and publicity purposes. By supplying images of you, your stall or your products to D’faces, you are confirming that the images are yours, or you have approved photographer’s agreement for use of photography. If permission was not sought for the use of images, any fees or royalties incurred for the use of the image will be invoiced to the relevant stallholder.
Liability:
D’faces are not liable for any damage, loss or harm stallholders or anyone working with stallholders may encounter as a result of participation in the markets, including physical, psychological and economic harm. D’faces are not responsible for any claims, actions, demands or suits that stallholders may face as a result of their conduct.
Where disputes are occurring between participating stallholders, in regards to any matter, including but not limited to the Intellectual Property rights of stallholders, D’faces will not be directly involved under any circumstances. Should any disputes be actively occurring at any stage during events, we kindly request that those be taken offline, outside of market hours, and without the involvement of other stallholders, venue staff, or D’faces management. D’faces are not responsible for the maintenance of copyright or Intellectual Property rights of any of our stallholders at any time.
Stallholders found in breach of any of the terms and conditions outlined within this document, risk exclusion from future events, determined at the discretion of management.